Customers cannot figure out how to book or contact you.
If visitors have to hunt for the next step, some will give up. A clear path from interested to contacted is the most important job a small business site has.
Pink Hippo Design builds new websites and fixes frustrating ones, with 20+ years of UX experience behind every page.
One-page sites start at $500.

Pink Hippo Design is a small business web design service in Columbus, Ohio, run by Lauren Schaefer. It builds one-page and multi-page websites starting at $500 and fixes existing sites that are confusing, slow, or hard to use on a phone. Optional monthly care plans keep your site updated after launch.
If visitors have to hunt for the next step, some will give up. A clear path from interested to contacted is the most important job a small business site has.
Many people look up a local business on their phone. Your site should be easy to read and easy to tap there first.
Your website should belong to you. Changes should be quick, and you should never have to start over to fix something small.
Starting at $500 for a one-page site with a contact form. Need more pages or features like booking, galleries, menus, or event calendars? I will quote it by scope. I use modern AI tools to build faster, and I review every page myself so it works for real visitors.
Ask about thisAlready have a site that frustrates customers? I look at how visitors move through it, then fix the biggest problems first: confusing steps, poor phone layout, slow pages, and unclear wording. You keep what already works.
Ask about thisOptional help after launch: small text and photo updates, backups, and fixes, so your site stays current without you having to think about it.
Ask about this
Fill out the short form below or send an email. Tell me what you do and what you want visitors to do.
I reply with a written scope and price. No work starts until you say yes.
You see a mockup of your site and tell me what to change before I build the final version.
I publish your site, show you how it works, and make sure you own your domain and content.
These are starting points. You always get a written quote before any work begins.
Not sure which one you need? Send me your website address and I will point you in the right direction.
I have spent more than 20 years in user experience design, figuring out why people get stuck on websites and apps and how to fix it. I have led design teams at education and software companies, and I ran my own design consultancy for over a decade.
Pink Hippo Design brings that same experience to small businesses in my own community. I use modern AI tools to build quickly, which helps keep prices fair, and I check every page myself on a phone and a computer before you see it.
I also teach in the UX design master's program at Columbus College of Art & Design.
Looking for UX strategy for a larger company? Visit Pink Hippo Strategy.
A one-page website with a contact form starts at $500. Larger sites with more pages or features like booking are quoted by scope. You always get a written quote before any work begins, so there are no surprises.
A one-page site is usually ready within one to two weeks after I have your text and photos. Bigger projects take longer, and I will give you a timeline in your quote.
Yes. Your domain name and your content belong to you. I set things up in accounts under your name so you are never locked in.
Yes. Many sites do not need to be rebuilt. I review how visitors move through your site, then fix the biggest problems first, such as confusing steps, poor phone layout, slow pages, and unclear wording.
Yes, and I am open about it. I use modern AI tools to build faster, which helps keep prices reasonable. I make the design decisions and review every page myself on both a phone and a computer before you see it.
I set up the basics that help search engines and AI assistants understand your site: clear page titles and descriptions, a sitemap, fast mobile pages, and plain-language text about what you do and where. No one can promise a top ranking, and new sites often take a few weeks to appear. A free Google Business Profile also helps local businesses a lot, and I can point you to how to set one up.
I work with small businesses in the Columbus, Ohio area, including Dublin, Hilliard, Powell, Worthington, Westerville, and New Albany. I also work remotely with clients anywhere.
Share a few details and I will reply with next steps. I usually reply within one business day.

Prefer email? Write to lauren@pinkhippostrategy.com.